Refund Policy

The information and products provided by Saranga Ayurveda LLP are intended for general wellness and informational purposes only and are not meant to diagnose, treat, cure, or prevent any disease. All content on our website, packaging, and marketing materials should not be considered medical advice, and users are advised to consult a qualified healthcare professional before using any Ayurvedic products, especially if pregnant, nursing, taking medication, or having a medical condition. Individual results may vary, and Saranga Ayurveda LLP assumes no responsibility for adverse effects or misuse of its products. Use of our website and products signifies acceptance of this disclaimer.

At Saranga Ayurveda LLP, we accept refund or replacement requests only for products that are damaged, defective, or incorrectly delivered. To initiate a request, customers must contact us within 7 days of receiving the order and provide supporting details such as photos and invoice number. Items must be unused, unopened, and in their original packaging to qualify. Refunds, once approved, will be processed to the original payment method. We do not offer refunds for personal preferences, allergic reactions, or change-of-mind purchases. Shipping charges are non-refundable unless the return is due to our error.

At Saranga Ayurveda LLP, we offer refunds or replacements only for products that are received damaged, defective, expired, or incorrectly shipped. To be eligible, customers must contact us within 7 days of delivery with their order number and clear photos of the issue. All returned items must be unused, unopened, and in their original packaging. Once the request is reviewed and approved, refunds will be issued to the original payment method or as store credit, typically within 5–10 business days. Return shipping costs are the customer’s responsibility unless the error is ours. We do not accept returns or offer refunds for opened products, allergic reactions, change of mind, or items bought on sale. Non-returnable items include gift cards and promotional freebies. For any concerns, customers can reach our support team via the contact details provided on our website.